Not getting hot water like you used to? Noticed a leak or strange noises coming from your tank? Call Murray for dependable, expert service backed by a perfect 5‑star reputation in Boerne. Our licensed professionals are available 24/7 for emergency water heater issues, and we’re committed to delivering honest advice, long-lasting repairs, and the highest level of customer care.
1-Year No-Break Guarantee
Perfect 5-Star Reputation: Based on 100’s of Reviews
We Service All Models
The local plumbers at Murray Service resolve hundreds of tank water heater repairs every year across Boerne and Kendall County. Our 5-star service record speaks for itself, as does our reputation as plumbers who will do whatever it takes to help our friends and neighbors out of a tight spot. We have team members on call 24/7 to assist you, and have an excellent track record for resolving issues without repeat visits to your home. Have an older system? We’ll work hard to keep it running for as long as possible. We’ll also do everything we can to keep the cost of your repair reasonable, so you can enjoy your hot water without breaking the bank.
A repair diagnostic at Murray Service costs $189, or $0 if you choose to complete the repair with us. Our diagnostic includes an on-premise assessment of your system, repair options whenever possible, and an upfront quote for the work.
The type of repair: Some water heater repairs are quick fixes that won’t cost you more than the price of a diagnostic visit. If the issue is more complex, or requires a replacement part, the cost of the repair increases. For more serious repairs like a cracked tank or heat exchanger, we’ll sometimes make the case for a full system replacement, simply because the cost of these repairs can be so high.
Age of the water heater: If you live in Kendall County, you’re well aware of how tough the water can be on your pipes and plumbing systems. If your water heater is 10+ years old, the risk of multiple repairs is a real possibility. The good news? The pros at Murray will always be honest with you during your diagnostic, and we work very hard to keep existing systems up and running for as long as possible.
Part and labor warranties: If the water heater is still under warranty–either through a part warranty provided by the manufacturer, or a labor warranty provided by the company that installed your system–then some or all of the repair costs may be covered, depending on the terms of the warranty.
The first step to repairing your tank water heater is to diagnose the issue that’s causing the trouble. Our licensed plumbers perform diagnostic checks for just $189, or FREE if you choose to complete the repair with us. To get started on your diagnostic, simply pick up the phone and call 830-280-1560, or fill out our service request form online.
Your plumber has identified the cause of the problem. The next step is to come up with a plan for the repair. Whenever possible, we try to share options with our customers. That way, you get the repair you want, for a price you feel good about. If you have questions during the process, don’t hesitate to ask, because we’re always happy to answer. We’ll also tidy up before we leave, so you’re not left cleaning up a mess.
Murray Service is so confident in our ability to resolve your tank water heater issue that we offer one of the longest labor warranties in the state of Texas. We call it our 1-Year No-Break Guarantee. If anything goes wrong after we leave, just give us a call, and we’ll return to resolve the issue, at no labor costs to you, for one whole year.
“MURRAY SERVICES is extraordinary in their customer care. I have had multiple interactions with several folks on their team and each time they have gone out of their way to be helpful in expediting the repair or advising me to save money or simply educating me. One of the owners Josh, team members Felicia, and the repair man who fixed my water heater and just today on Saturday at 4 PM ….Brie was incredibly caring and genuinely helpful. Amazing team. Sincere thanks.”
—Nasim S.
Murray Service is headquartered in Boerne, TX, and serves homeowners in Kendall County and parts of San Antonio. Our office hours run from 7:00 AM to 7:00 PM, Monday through Friday. We also take emergency plumbing calls 24 hours a day, 7 days a week.
We service the following cities and towns:
License #M43612, WSPS – 24 Regulated by the Texas State Board of Plumbing Examiners | P.O. Box 4500, Austin, TX 78765 | (512)936-5200
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